Shipping Policy

At Ostore, we aim to deliver your orders quickly and reliably across the UAE.

Shipping Coverage

  • We offer free delivery across the United Arab Emirates.

  • Currently, we do not ship internationally.

Order Processing Time

  • Orders are processed within 2–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Once shipped, delivery typically takes 1–3 business days, depending on your location within the UAE.

  • Major cities such as Dubai, Abu Dhabi, Sharjah, and Ajman may receive faster delivery.

Shipping Charges

  • Free delivery on all orders across the UAE.

  • No hidden shipping or handling charges.

Order Tracking

  • Once your order is dispatched, you may receive a confirmation message with delivery details.

  • Our team may contact you if additional information is required for delivery.

Delivery Delays

  • While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances such as weather, public holidays, or courier issues.

  • Ostore is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.

Contact & Support

If you have any questions about shipping or your order status, please contact our customer support team through our website.